Refund Policy

Please contact refund@socialkbeauty.com with your order number with any return/refund questions.

For any reason that you are completely unsatisfied with your purchase, please contact us to request a return. We are happy to accept any new and unopened products, in its original packaging(s) including any applicable seals within 14 days of delivery.

We are not responsible for any allergic reactions or adverse skin conditions, any refunds and returns for these reasons will not be accepted. We recommend getting a patch test of products prior purchasing full item. Full ingredient list is available under product description, please read before purchasing.

Shipping fees are not refundable on all orders once the order is physically shipped and will be deducted from refund total.

Please note the customer is responsible for return shipping charges. We recommend to ship using a tracking number in case of loss during transit.  We cannot process a return if the package is lost by the courier.

If we make a mistake on your order, please contact us immediately within a 24-hour window for adjustments. Shipping will be covered by us for any reship/return during this process.

Please note, Social K Beauty is not responsible for any damages to items during the course of delivery.

Once the returned item(s) is received, it will be examined by our staff and the customer will receive an email notification regarding the refund. This process should take no longer than 1-2 business days. Refunds will be issued to the original payment method. For any credit card related payments, credit will usually appear on banking statement in 7-14 business days.

If the item(s) returned are used, seal broken or without its original packaging, refund will not be granted. Customer can choose to have the products shipped back to them with additional shipping charges, otherwise items will be discarded. Any returns without contacting us beforehand will be discarded.

All orders that are submitted and confirmed are considered FINAL (including purchases with discount code or promotions).